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Anchor Portal

Privacy Policy

Last updated October 21, 2026.

This policy explains what information we collect, how we use it, who we share it with, and the choices you have. It applies to anyone who visits anchordigitalco.com, contacts us, books a meeting with us, works with us as a client, applies for a job with us, hears from us about our services, or works on our team. We keep it plain on purpose. If anything here is unclear, email contact@anchordigitalco.com and we'll walk you through it.

Who we are

Anchor Digital Studio LLC is a digital strategy and development studio. We build and manage the digital presence of the businesses and organizations we work with. When we say “we,” “us,” or “Anchor,” we mean Anchor Digital Studio LLC and its leadership. We decide how the information described here is used.

Information we collect

What we collect depends on how you interact with us:

  • When you contact us. The contact form asks for your name, email, company, what best describes you, what you need, your timeline and anything else you want to tell us, and we note the page you sent it from. We keep each inquiry in our internal system and email it to our team. If we follow up to set up a call, we may ask for your phone number and a few times that work for you.
  • When you book a meeting. Our booking calendars (Calendly and Google Calendar appointment schedules) collect your name, email, the time you pick and any answers you give in the booking form. We receive those booking details so we can match them to your inquiry or project and prepare for the call.
  • When you’re a client. Account access, brand materials, business details, and anything else you hand over so we can do the work, including the project details, files, direct messages, and AI assistant conversations in the Anchor Portal, and your billing details (what we've invoiced and what you've paid).
  • When you apply for a job. See Job applicants below.
  • When we reach out to your business. See Business outreach below.
  • When you work on our team. See Team members and contractors below.
  • Information collected automatically. When you visit our site, our hosting provider records basic technical data like your IP address, browser type and device, and we see anonymous page-view counts. We use this to keep the site running and secure, and to understand what's working.

Job applicants

When you apply on our site, we collect what you give us: your name, email, phone number, class year, school, links (like a portfolio, LinkedIn or GitHub), why you want to join, your answers to the role's questions, and your resume. As your application moves forward, we also keep our team's notes and decisions about it, its status, the times of your interviews or calls, and, if the role has a case, your GitHub username and repository. Your case code itself stays on GitHub, shared with us there.

We use this only to consider you for the role you applied to and to communicate with you about it. Your application is seen by Adam, Jackson and our Chief Strategy Officer, and no one else. Hiring decisions are made by people: we don't use automated tools or AI to screen, score, rank or decide on applications.

Applying creates an applicant portal account for you, where you can see where your application stands, what you sent us, your next call and any case. Once we've made a final decision (an offer, or not moving forward), the portal shows it for 24 hours and then we delete that account. We keep the application record itself while it's needed for the hiring decision and our records, and we'll delete it sooner if you ask.

Business outreach

We sometimes email businesses and organizations we think we could help. For that we use business contact details, such as a person's name, role, business name, work email, phone number, website and industry, from public sources such as business websites, or from business contact data providers. We send these emails through Instantly, which records whether an email was delivered, opened or clicked, and any reply, so we know who's interested and don't email people who aren't.

You can stop these emails any time: use the unsubscribe link in the email, reply asking us to stop, or email contact@anchordigitalco.com. We then keep only what we need to make sure you aren't contacted again.

Team members and contractors

If you work with us, we keep what we need to run the team and pay you: your name, contact details, role, the projects and leads you work on, your time records and pay, and your tax forms (such as a W-9, which includes your taxpayer identification number). Pay goes out through our bank, Mercury. Tax forms are kept in private storage that only you and our leadership can open, and we use your taxpayer identification number only for tax reporting.

Cookies and tracking

The marketing site doesn't set tracking or advertising cookies. Page-view counts come from Vercel Web Analytics, which doesn't use cookies or build a profile of you. The forms use Google reCAPTCHA to stop spam, which may set its own cookies and collect device and usage information (see Google's policy below). The Anchor Portal and the applicant portal use your browser's local storage to keep you signed in and remember display preferences; that stays on your device and isn't used to track you elsewhere. The outreach emails described above may include open and click tracking. You can control cookies and local storage in your browser settings, though some parts of the portals may not work without them.

How we use your information

  • To answer your inquiry, set up calls and meetings, and send the follow-up you asked for.
  • To deliver our services, manage your project, and run the Anchor Portal.
  • To bill you and take payments, and to keep our books and meet tax obligations.
  • To review job applications and keep applicants informed.
  • To contact businesses about our services, and to honor anyone's request to stop.
  • To pay and support our team.
  • To keep our site, portals and accounts secure, and to prevent spam and abuse.
  • To improve our site and services, and to meet our legal obligations.

We do not sell your information, and we don't share it for targeted advertising. Ever.

Confidentiality

Confidentiality is core to how we operate. Everything you give us, and everything we tell you as part of our work together, stays between us. That includes any information you share with us, any strategy or recommendations we give you, and all billing information and pricing. The full detail on how we handle client confidentiality, your work, and the Anchor Portal lives in our Terms of Service.

Your work and your permission

The decision to show your work is yours. We do not share, publish, feature, or advertise any client's site, project, or business without that client's permission. If we want to include your work in a portfolio or promotional material, we'll ask you first and wait for a clear yes.

The Anchor Portal

If you work with us, you may get access to the Anchor Portal. Anything done inside that portal, including direct messages with our team and conversations with the portal's AI assistant, can be seen by Anchor Digital leadership. This lets us track progress, manage the work, and support you properly. The AI assistant only knows what's in your project data, and it's instructed to say plainly when it doesn't have real data on something rather than guess. Treat the portal as a shared workspace between you and our team, not a private space hidden from us. The applicant portal works the same way: our hiring team can see everything in your application.

QuickBooks

We keep our own company's books in Intuit QuickBooks Online and connect it to the Anchor Portal, so our team can see the company's finances and send and track invoices in one place. Only Anchor Digital leadership can connect it, and only after signing in to QuickBooks on Intuit's own page and approving access. The portal reads our accounts, customers, vendors, invoices, payments and expenses, and creates and sends invoices to our clients. If you're a client, that means your name, business name, email and what you've been billed and paid are in QuickBooks and appear in the portal.

The keys QuickBooks issues are stored encrypted on the server and never reach a browser. The copy of the books in the portal can only be seen by Anchor Digital leadership with an extra password, and a client only ever sees their own invoices. We use QuickBooks data only to run our own business, never sell it or use it for advertising, and stop all access the moment the connection is turned off in the portal or in QuickBooks.

How we share information

We keep sharing to a minimum. We rely on a small set of service providers to run the site, the portals and our business. They only get what they need to do their job, and each handles data under its own privacy policy:

We may also disclose information if the law requires it, or to protect our rights, our clients, or the public. Outside of these cases, we do not hand your information to anyone.

Business transfers

If Anchor Digital Studio LLC is ever involved in a merger, acquisition, financing, or sale of assets, your information may be part of what transfers. If that happens, we'll take reasonable steps to notify you before your information becomes subject to a different privacy policy.

How we protect your information

We take reasonable steps to keep your information secure. The site and portals are served entirely over HTTPS. Portal data is protected by access rules in the database itself, so each person only reaches what they're allowed to: a client their own records, an applicant their own application, a team member their own work and pay. Files like resumes and tax forms are kept in private storage, passwords are never stored in plain text, and keys for connected services are stored encrypted on the server. No system is perfect, and we can't promise absolute security, but we work to guard against unauthorized access, loss, or misuse, and we'll tell you if a breach affects your information as the law requires.

How long we keep it

We keep information only as long as we need it:

  • Inquiries: while we're talking with you and for our records after, unless you ask us to delete them.
  • Client information: for as long as we work together, and after that as long as we need it for legal, tax and accounting reasons.
  • Job applications: for the hiring decision and our records. Applicant portal accounts are deleted 24 hours after the final decision.
  • Business outreach contacts: until you ask us to stop, after which we keep only what's needed to not contact you again.
  • Team records, pay and tax forms: as long as tax and employment laws require.

When we no longer need information, we delete it or keep it secured until we can.

Your rights and choices

Depending on where you live, you may have the right to know what information we hold about you and how we use it, get a copy of it, correct it, delete it, and opt out of certain uses. To make a request, email contact@anchordigitalco.com and we'll handle it directly, usually within 30 days and never more than the law allows. We may need to confirm your identity first, usually by writing to you from the email we have on file. You can have an authorized agent make a request for you, with your written permission. Some information may need to be kept to meet legal or contractual obligations, and we'll tell you if that applies.

We won't treat you differently for using any of these rights. We don't sell personal information or share it for cross-context behavioral advertising, and we honor Global Privacy Control signals. We only use sensitive information, like a taxpayer identification number, for the purpose it was collected for.

If you're in California, these rights come from the California Consumer Privacy Act, and they cover job applicants and team members too. Other states (such as Virginia, Colorado, Connecticut and Texas) give similar rights, and we honor them where they apply.

If you're in the European Union or the United Kingdom

We use your information because we need it to work with you or answer your request (contract), because we have a legitimate interest in running and promoting our business and keeping it secure, because the law requires it, or because you've agreed. Our providers process data in the United States and other countries, under the safeguards their own terms provide. You have the rights described above, plus the right to object to our use of your information and to complain to your local data protection authority.

Children's privacy

Our site and services are not directed to children under 13, and we do not knowingly collect their personal information. Our job openings are for people who can legally work in the United States, and we don't knowingly take applications from anyone under 16. If you believe a child has given us information, contact us and we'll delete it.

Third-party links

Our site may link to other websites, including our clients' own sites. We're not responsible for how those sites handle your information, so read their policies before sharing anything with them.

Changes to this policy

We may update this policy as our business grows or as the law changes. When we do, we'll update the date at the top. Continued use of our site or services after a change means you accept the updated policy.

Contact us

Questions about this policy or your information: email contact@anchordigitalco.com.